Getting here

By tram: Take the 109 tram and get off at stop 57 for a short walk to Epworth Eastern.

By train: Epworth Eastern is approximately 10 minutes walk from Box Hill Central Station, located on both the Belgrave & Lilydale lines.

Visiting hours

Before visiting the hospital, please read the following information:

Community medical alert: Coronavirus (COVID-19) update

Visitor access restrictions now apply:

  • Limit of only ONE designated visitor per patient at a time
  • Only immediate family, next of kin and carers are permitted
  • Visitors must be over 16
  • Any visitors who have travelled in last 14 days are not permitted
  • Reduced visiting hours apply (10am - 11.30am and 6pm - 7.30pm)
  • All visitors to report to main or ward receptions
  • Thermal temperature checks at point of entry

Visiting information

  • Plan your visit

    Plan your visit

    Long visits may tire patients, so please show consideration and stay for short periods only. We also ask that visitors are considerate of other patients and keep noise levels low when visiting, and supervise children at all times.

    In the interest of all patients, if you feel unwell or know you have a cold or flu please refrain from visiting until your health improves. Please encourage others to take similar protective measures.

  • Flowers

    Lilies are known to cause allergies and related symptoms in some people. In order to protect our patients, staff and visitors from this known allergen, Epworth does not allow lilies to be brought into any of our hospitals.

    All other flowers are welcome.

  • Pick up and drop off

    Pick up/drop off and wheelchair access is available at the front foyer.

  • Parking

    The car park at Epworth Eastern is open 24 hours a day, 7 days a week. Payment can be made by cash or credit card at the Autopay Stations on Level 1 and Basement Level 1.

    Visitors can also purchase a weekly car park pass which enables them to enter and exit the car park as often as they like whilst visiting you in hospital. Please contact Security on level 1 for more information.

    If you or your visitors park in the streets surrounding the hospital, please be aware that parking officers make regular rounds, and parking fines are substantial.

  • Chinese Speaking Concierge

    At Epworth Eastern, we provide a Mandarin speaking concierge service (JPG, 60KB)

    In the City of Whitehorse, where Epworth Eastern is located, about 7.5% of the population – more than 11,000 people speak Mandarin at home.

    We have a Cantonese and Mandarin speaking Concierge, offering personal support and helping our Chinese patients with their queries regarding admission, paperwork and health funds.

    Phone: 1800 903 899 (free call) on Mondays, Tuesdays, Thursdays and Fridays between 10am and 4pm.

Amenities

Amenities

Epworth Pathology

Epworth Pathology is an affiliation of Melbourne Pathology and Epworth, providing quality pathology services to doctors and patients of Epworth.

The Epworth Eastern collection centre is open from Monday to Friday 8am – 6.00pm and on Saturdays from 8am - 1:00pm 

Amenities

Slade Pharmacy

Slade Pharmacy at Epworth Eastern offers comprehensive services to both visitors and patients.

  • Monday to Friday: 8am - 6pm
  • Saturday: 8am - 3pm
  • Sunday: 9am - 12pm

The pharmacy supplies prescriptions, over the counter pharmaceuticals and a range of nutritional and home healthcare products. Pharmacy staff are available to counsel patients on the correct use of drugs.

Amenities

Refreshments and meals

Hudsons Coffee is located on the ground floor / level 1 of Epworth Eastern. It offers hot and cold drinks, snacks and light meals. Newspapers and magazines are also available. Hot meals are available in the adjoining bistro at lunchtime from 11.30am – 2pm.

  • Monday to Friday: 6.30am - 6pm
  • Saturday: 8am - 6pm
  • Sunday: 9am - 4pm

Soft drink and snack vending machines are available on level 1 (street level). Box Hill shopping and dining is a short walk away, and the Box Hill R.S.L. is just across Nelson Road, next to the park.