pdf
2.9MB

Maternity patient admission booklet (Epworth Freemasons)

Pre-admission booklet includes important information to help you prepare for your admission and outlines what you can expect from an admission at Epworth Freemasons.
pdf
2.7MB

Maternity patient admission booklet (Epworth Geelong)

Pre-admission booklet includes important information to help you prepare for your admission and outlines what you can expect from an admission at Epworth Geelong.
pdf
0.11MB

Maternity admission details form (MR1M)

You must complete prior to your admission. Download our admission form.
pdf
0.22MB

Maternity health history form (MR9F)

You must complete prior to your admission. Download our health history form and complete.
pdf
0.48MB

Open disclosure brochure

Information for patients, family/carers about adverse events and open disclosure.
pdf
0.19MB

Open disclosure protocol

Open disclosure is an open discussion with a patient and / or carer about an incident that resulted in harm to that patient while they were receiving care.
  • Admission contacts

    Epworth Brighton

    85 Wilson Street
    Brighton 3186
    Phone: 03 9591 9200


    Epworth Camberwell

    888 Toorak Road
    Camberwell 3124
    Phone: 03 9809 2444


    Epworth Cliveden

    29 Simpson Street
    East Melbourne 3002
    Phone: 03 9419 7122

    Patient service centre:

    Phone: 03 9419 7122
    Fax: 03 9419 0347
    Email forms to: [email protected]


    Epworth Eastern (Box Hill)

    1 Arnold Street
    Box Hill 3128
    Phone: 03 8807 7100

    Patient service centre:

    Phone: 03 8807 7100
    Fax: 03 8807 7676
    Email forms to: [email protected]


    Epworth Eastern Kew

    209 Cotham Road
    Kew 3101

    Patient service centre:

    Phone: 03 8807 7100
    Fax: 03 8807 7676
    Email forms to: [email protected]


    Epworth Freemasons

    109 Albert Street
    East Melbourne 3002
    Phone: 03 9483 3833

    Patient service centre:

    Phone: 1800 337 453
    Fax: 03 9483 3318
    Email forms to: [email protected]


    Epworth Freemasons - Day Procedure Unit

    320 Victoria Parade
    East Melbourne 3002
    Phone: 03 9418 8178

    Patient service centre:

    Phone: 1800 337 453
    Fax: 03 9483 3318
    Email forms to: [email protected]


    Epworth Freemasons - Maternity

    Returning your forms

    By mail:

    Epworth Freemasons
    Maternity Bookings
    320 Victoria Parade
    East Melbourne VIC 3002

    In person:

    Maternity Reception
    Level 2, 320 Victoria Parade
    East Melbourne VIC 3002

    If you need to cancel your booking, please contact us as soon as possible to let us know on (03) 9418 8300.


    Epworth Geelong

    1 Epworth Place
    Waurn Ponds 3216

    Patient service centre:

    Phone: 5271 7711
    Fax: 5271 7710
    Email forms to: [email protected]


    Epworth Geelong - Maternity

    Returning your forms

    By mail:

    Epworth Geelong
    Maternity Bookings
    1 Epworth Place
    Waurn Ponds 3216

    In person:

    Maternity Reception
    Level 3, via Lift A
    Epworth Geelong
    1 Epworth Place Waurn Ponds 3216

    If you need to cancel your booking, please contact us as soon as possible to let us know on (03) 5271 8322.

  • On arrival

    Please report to main reception in accordance with the date and time you have been advised and request directions to the admissions area. Once you arrive there, you will be greeted by one of our friendly staff members who will record your arrival.

    Most Epworth patients will be admitted for their procedure through an admission lounge and there is usually no medical need for patients to be admitted to a ward bed prior to their procedure. Your doctor will advise you if you need to be admitted the day before your procedure.

  • When in the admission lounge

    When in the admission lounge, your name will be called by one of our friendly admissions staff. They will assist you in completing and confirming your admission paperwork, signing health fund claim forms (for insured patients) and in completing an informed financial consent document.

    Payment of any out of pocket expenses are required at this time and once this is done, you will be asked to return to the admissions lounge.

  • Keeping your loved ones informed

    During the admissions process, you can nominate one support person to act as your primary contact with the hospital and to update your family and friends on your progress. This helps ensure our nursing staff can dedicate their time exclusively to patient care.

    While you are in hospital, other friends or family may call to request an update on your progress. If you do not wish for us to respond in general terms to such enquiries, please advise our nursing staff. It is a breach of confidentiality to discuss your health with others, unless you provide us with your permission or they are the guardian responsible for your care.

  • Allocation of private and shared rooms

    Allocation of private rooms is based on medical necessity, so we may not always be able to meet expectations about private rooms. However, you may always request to be added to the waiting list for a private room if one becomes available.

  • In-room entertainment

    Epworth’s Point of Care

    Point of Care is an interactive in-room touch screen system designed to help improve all aspects of your stay during your time with us. A welcome screen will introduce you to your treatment team and provide information about your stay, as well as a 'how to use Point of Care' instructional video and a video welcoming you to Epworth.

    Point of Care also offers an interactive meal ordering system and you can order meals any time between from 7:00am – 8:30pm from a wide ranging menu catering for all dietary requirements.

    TV is also available through Point of Care, with Netflix, Stan and all popular free to air channels available. Please remember to bring your login details with you if you would like to watch Netflix or Stan during your stay. 

    All major radio stations can be played through Point of Care, including 3AW and ABC along with audio books.

    A small selection of games including Sudoku, Mini-golf and Trivia can also be played through the Point of Care system.

    Wi-Fi

    Patients will be given their own unique code, allowing them to log onto our Wi-Fi network at any time.

    Phone

    Patients will have their own phone in-room, allowing them to be reached directly at any time.