We encourage everyone to keep up to date with the latest locations and outbreaks listed on the Department of Health website - https://www.dhhs.vic.gov.au/case-locations-and-outbreaks-covid-19. Anyone that has visited these locations during the times indicated should get tested and isolate for 14 days, regardless of the results.


Visiting hours

While we do need to follow physical distancing rules in patient rooms and other confined spaces, we welcome you to visit your loved ones between these hours:

Site Visiting hours: effective Wednesday, 31 March 2021 
 Epworth Eastern
  • 10am- 7pm
 Epworth Freemasons
  • 10am-7pm
  • Maternity: 10am-1pm and 4pm-7pm
 Epworth Geelong
  • 10am-8pm
  • Maternity: 10am-1pm and 4pm-7pm
 Epworth Rehabilitation and Mental Health
  • 3pm–7pm
  • Weekends and public holidays: 10am-7pm
 Epworth Richmond
  • 10am-7pm

Anyone with symptoms (eg sore throat, cough, fever), close contacts of COVID-19 cases and returned internal travellers are excluded from visiting.

COVID-safe practices still apply: please wear an Epworth-supplied mask inside our hospitals and practice physical distancing and good hand hygiene.


COVID-19- Permit zones

The Victorian government has introduced a permit system for anyone re-entering Victoria. Epworth patients and visitors will need to adhere to the ruling of the zone from where they have travelled. The requirements fall under three zones:

  • Red zone: those who have travelled to a designated red zone are not permitted to enter Victoria without an exemption, permitted worker permit or exception.
  • Orange zone: anyone who has been in an orange zone must self-isolate, get a COVID-19 test within 72 hours and self-isolate until they receive a negative result. Patients must receive a negative result prior to admission.
  • Green zone: no requirements, other than monitor for symptoms and get tested immediately, if symptoms appear.

The map showing Australia’s different zones can be found here

As a precaution, anyone who has visited a red zone or high risk exposure site in Australia, should get tested and receive a negative result before entering our hospitals.

For the latest case locations and outbreaks, please visit the DH website


Wearing masks

  • Anyone entering our sites are asked to wear a mask upon arrival.
  • Patients who are already in our hospitals will wear masks based on clinical circumstances.
  • Patients and visitors must change into a hospital provided mask when entering the hospital.

See our guide to putting on and removing a surgical mask - How to wear your surgical mask (PDF, 2MB)

Online forms for collecting visitor information

Visitor contact information can be collected via an online form.

Upon arrival, permitted visitors will scan a QR code or type a short URL into their browsers, using a mobile phone.

This assists with contact tracing (if required) and also speed up entry. Paper-based visitor contact sheets will continue to be available.

Epworth will only disclose visitor personal information in line with our privacy policy, in this case, when required for contact tracing purposes.


All other visitors

  • General access is not permitted.
  • If you have an appointment, please go directly to the location.
  • You will be requested to wear a mask upon arrival
  • ALL contractors and suppliers must sign in before entering hospital.

Hand hygiene stations are placed throughout the hospital. Please clean your hands as you enter and leave.

You will not be permitted to enter our hospitals or sites:

If you have travelled in the past 14 days.

If you are experiencing:

  • fever
  • cough
  • sore throat
  • breathing difficulties or wheezing
  • headache and/or
  • any other signs of respiratory infection.

If you have any symptoms, however mild, you should seek advice and get tested.

For more information about COVID-19 and testing, see the: Victorian Department of Health.