No visitors to Epworth sites

To keep everyone safe, we are not accepting visitors to our sites.

There are some exceptions, which include essential caregivers or for special circumstances (one person only) to support patients in:

  • palliative care (children under 16 are permitted in instances when visiting a parent, grandparent or sibling and must be accompanied by an adult)
  • maternity
  • paediatric wards (children)
  • emergency departments.

There are no set visiting times for these exceptions across our sites. Entry will be based on patient need and clinical advice.

COVID-19 positive patients, or those awaiting test results, are not allowed visitors.

If you have been diagnosed with COVID-19 and not fully recovered and discharged from isolation, do not enter.

Do not enter if you have: fever, cough, sore throat, breathing difficulties or wheezing or any other signs of respiratory infection.

Anyone who enters an Epworth site will be required to have their temperature checked and wear a mask.

We recognise the importance of keeping patients and loved ones in contact and encourage other ways like phone, FaceTime and Skype.

Wearing masks

  • Anyone entering our sites are asked to wear a mask upon arrival.
  • Patients who are already in our hospitals will wear masks based on clinical circumstances.
  • Patients and visitors must change into a hospital provided mask when entering the hospital.

See our guide to putting on and removing a surgical mask - How to wear your surgical mask (PDF, 2MB)

New online forms for collecting visitor information

Visitor contact information can now be collected via an online form.

Upon arrival, permitted visitors will scan a QR code or type a short URL into their browsers, using a mobile phone.

This will assist with contact tracing (if required) and also speed up entry. Paper-based visitor contact sheets will continue to be available.

Epworth will only disclose visitor personal information in line with our privacy policy, in this case, when required for contact tracing purposes.


Maternity patient visitors

For your safety and that of your baby, we are unable to allow visitors into our maternity unit, with the exception of a patient’s partner or support person.

Read more information for maternity patients

Maternity patients and their partner or support person require COVID-19 swabbing prior to admission. Once you’ve had your swab, you and your partner or support person will need to self-isolate until you are admitted to hospital.

Only your partner or support person may enter our maternity unit, which unfortunately means siblings are not allowed in. We encourage you to use video calls to keep in touch and introduce your new baby to loved ones.

Partners or support people are not permitted if they have a fever, cough, sore throat, breathing difficulties or wheezing, headache or any other signs of respiratory infection.


All other visitors

  • General access is not permitted.
  • If you have an appointment, please go directly to the location.
  • You will be requested to wear a mask upon arrival
  • ALL contractors and suppliers must sign in before entering hospital.

Hand hygiene stations are placed throughout the hospital. Please clean your hands as you enter and leave.

You will not be permitted to enter our hospitals or sites:

If you have travelled in the past 14 days.

If you are experiencing:

  • fever
  • cough
  • sore throat
  • breathing difficulties or wheezing
  • headache and/or
  • any other signs of respiratory infection.

If you have any symptoms, however mild, you should seek advice and get tested.

For more information about COVID-19 and testing, see the: Victorian Department of Health and Human Services.