Partnering in the planning and delivery of our services

We encourage our consumers to have a voice in how our services are provided and how they can be improved. Get involved by becoming a consumer advisor.

Consumer advisor

Consumer advisors are an important way for Epworth HealthCare to improve how we deliver our services. We are seeking consumers to volunteer and partner with us on the planning, design and evaluation of our services. Your unique experience, knowledge and ideas will be used to improve the delivery of care at Epworth.

Who are we looking for? 

Consumers who:

  • are able to provide patient, carer and/or community perspectives, not just their own personal experience 
  • have a lived experience of our service, either as a patient, family member or carer
  • are passionate and committed to improving quality and safe care
  • have well developed communication skills
  • are able to confidently interact positively with health professionals
  • 18 years of age or over

What is involved?

  • as a consumer advisor, you will participate in discussions to improve the services we provide at Epworth. This could include being a member on a committee, or reviewing how we do things
  • once we know your passions, interests and expertise; we will match you with the opportunities that are available

How to apply

Apply for a position as a consumer advisor.

More information

Please contact our clinical services team on 03 9426 8871 or via [email protected]

Consumer Advisory Committee

Our Consumer Advisory Committee (CAC) plays an important role in ensuring we partner with our patients, consumers and the community in the planning, delivery and improvement of our services. The CAC members are consumer advisors and act in an advisory capacity. The CAC meets six weekly with representatives from Epworth's executive team.