Emergency
Emergency
In an emergency, always call '000' first.
Epworth Richmond's emergency department treats more patients than any other private hospital emergency department in Victoria, caring for over 29,000 adults and children annually.
Getting here
Getting here
By tram: When coming to Epworth Richmond via the city, catch tram 48 towards North Balwyn from Collins St or tram 75 towards Vermont South from Flinders St and get off at tram stop number 15.
By train: The closest train station to Epworth Richmond is West Richmond, which can be reached via the Mernda and Hurstbridge Lines.
Richmond station on Swan Street is also a 15-minutes walk from the hospital.
Visiting hours
Visiting hours
Visiting hours have changed. Before visiting the hospital, please read the following information.
Community medical alert: Coronavirus (COVID-19) update
For patients on the ABI and rehabilitation inpatient units
- Monday to Friday 4.00pm - 8.00pm
- Saturday to Sunday 1.00pm - 8.00pm
Rehabilitation visiting times allow patients to focus on their rehabilitation therapy during the day.
If you need to visit outside of these hours, please call the hospital first to confirm with the ward: 03 9426 6666.
For all other patients
- Daily 11.00am - 1.00pm and 3.00pm - 8.00pm
- Patient rest period 1.00pm - 3.00pm (all wards)
Visiting information
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Plan your visit and wayfinding maps
Plan your visit
Patients may tire easily, so please consider planning for a short visit only. We also ask visitors to ensure they remain considerate of other patients in keeping noise levels low when visiting and that children are supervised at all times.
Please also consider rescheduling your visit if you feel unwell until your health improves.
Wayfinding maps
Please access our mobile friendly wayfinding maps for:
- Getting to Main Reception or the Emergency Department from Bridge Road entry
- Getting to MRI Epworth Medical Imaging from Main Reception
- Getting to Bethesda Wing from Main Reception
- Getting to Epworth Centre from Main Reception
- Getting to Lee Wing from Main Reception
- Getting to Main Reception or the Emergency Department from Lee Wing carpark
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Flowers
Lillies are known to cause allergies in some people, so in the interests of protecting patients, staff and visitors from this known allergen, we do not allow lilies to be bought into any of our hospitals.
Epworth welcomes all other flowers.
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Pick up and drop off
The entrances at both Bridge Road and at Erin Street provide space for patient pick up or drop off. Cars can wait at the drop off point for a maximum of 5 minutes.
Wheelchairs are available from the main reception and may be requested by picking up a courtesy phone at the Bridge Road or Erin Street entrances.
Emergency department and Kids' emergency department - enter via 62 Erin Street, Richmond.
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Parking
Parking rates:
- 0 - 30 mins $9
- 30 mins - 1 hour: $13
- 1 - 1.5 hours: $18
- 1.5 - 2 hours: $23
- 2 - 2.5 hours: $28
- 2.5 - 3 hours: $33
- 3 - 3.5 hours: $40
- 3.5 - 4 hours: $50
- 4 - 6 hours: $60
- 1 week: $130
One parking voucher is available for all surgical patients who are admitted on the day of surgery. The car parking fee is capped at $20. This includes overnight and day cases.
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Accommodation for visitors
There are a range of accommodation options for visitors to Melbourne within walking distance or a short tram/taxi ride of Epworth Richmond.
- Download a detailed listing (PDF, 49KB)
Please note that rates are subject to change without notice and should be confirmed before making a booking.
Amenities

Epworth Medical Imaging
Level 2, 89 Bridge Road
Richmond VIC 3121
Phone: 03 9516 2244
Fax: 03 9516 2255
Email: [email protected]
Booking and appointments
Operating hours:
- Monday - Friday: 7:00am - 7:00pm
- Saturday: 7:30am - 4:00pm
- Sunday: 8:30am - 1:00pm

Epworth Pathology
Epworth Pathology is an affiliation of Melbourne Pathology and Epworth, providing quality pathology services to doctors and patients of Epworth.
The Epworth Richmond collection centre is open from Monday to Friday 8:00am – 6.00pm and on Saturday from 9:00am - 12:00pm

Slade Pharmacy
Slade Pharmacy at Epworth Richmond offers comprehensive services to both visitors and patients.
The pharmacy can supply prescriptions, over-the-counter pharmaceuticals and a wide range of nutritional and home healthcare products. Pharmacy staff are available to counsel patients on the correct use of drugs.
Operating hours:
- Monday - Sunday: 8am – 10pm

Epi Cafe
Epi Cafe offers an array of hot meals, sandwiches, snacks and drinks.
Operating hours & location:
In light of the current COVID-19 situation, the team at Zouki have implemented reduced trading hours:
- Monday to Friday: 6.00 am - 6.00 pm
- Saturday & Sunday: 7.00 am - 5.30 pm
A fully vended service is also available 24 hours a day, 7 days a week.
The cafe is located on level 2.

Bridge Place
Bridge place is situated on the ground floor of the Danks Wing, easily located from the Bridge Road entrance. Light refreshments are available including a selection of coffees, hot and cold snacks, cakes and sandwiches.
In light of the current COVID-19 situation, the team at Zouki have implemented reduced trading hours:
- Monday to Friday: 6.30 am - 2.00 pm

Ngenious Floriade Florist
Ngenious Floriade Florist provides the highest quality flower arrangements, delivering to all Epworth Hospitals.
Located within the Epworth Richmond hospital, delivery to Epworth Richmond is free.
Schedule a delivery:
- Orders can be arranged online or by telephoning 03 9426 6124.
- VISA, MasterCard, Amex and Diners Club are all accepted.
Operating hours:
- Monday to Friday: 8:30am - 8:30pm
- Saturday: 9am - 7pm
- Sunday: 10am - 7pm